Resorts

Spa and wellness that guests travel for

Retreat programs, spa concepts and wellness experiences that turn a stay into a destination.

Hotels

Hotel spas built to luxury-brand standards

Pre-opening, treatment menus and training drawing on work with Mandarin Oriental, Ritz-Carlton, Six Senses and more.

Spa owners

Grow the spa you already own

Menu, pricing, memberships and team, reviewed by someone who has worked every role in a spa.

Spa start-ups

Open your first spa with a plan that works

Business plan, location, design and hiring for anyone entering the spa business.

Youth & fitness

Fitness and mindfulness for the next generation

Youth fitness and mindfulness programs, continuing the non-profit work Spring began in 1995.

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Spa, beauty & wellness business consultancy

Every great spa moves in cycles. We help yours grow in each one.

Spring Chang has spent 30+ years as a therapist, esthetician, instructor and spa leader, including work with Mandarin Oriental, JW Marriott, Ritz-Carlton, Six Senses and Hilton. She brings that experience to resorts, hotels and independent spas of every size.

How it works

Five steps, from first call to opening day

  1. 01

    Discovery call

    A free 20-minute call about your property, plans and budget.

  2. 02

    Site visit

    Spring reviews your space, team, menu and numbers in person.

  3. 03

    Proposal

    A clear scope, timeline and fee, phase by phase.

  4. 04

    Build

    Concept, menus, hiring, training and retail, delivered hands-on.

  5. 05

    Launch & review

    Opening support, then reviews against your forecast.

Meet Spring

A practitioner first. A strategist because of it.

An established consultant to luxury hotel brands who still works hands-on: she has performed the treatments and taught the classes she designs. Six-time world champion drug-free powerlifter and Hall of Fame inductee.

30+years in wellness
5global hotel brands
1995co-founded Youth and Fitness
Read her story

Where Spring has worked

Inside the world's leading hotel brands

Experience with Mandarin Oriental, JW Marriott, Ritz-Carlton, Six Senses and Hilton.

Representative photos. Not images of the brands named.

In their words

“Thank you Yueh-Chun Chang for not only the impact that you had on the platform during your competitive powerlifting years, but also for the impact you had on your community and continue to have today!”

USA Powerlifting Women, 2023 Women's Hall of Fame announcement

More about Spring

Questions

Frequently asked

Who do you work with?

Resorts, hotels, existing spa owners, people opening their first spa, youth and fitness organizations, and companies that want wellness programs.

Where do you work?

Spring is based in, and works throughout, the Greater Puget Sound. She has also worked internationally, so ask about projects further afield.

How is pricing set?

Most projects are a fixed fee per phase after a site visit. Ongoing support is a monthly retainer. [Confirm pricing model.]

I am only thinking about opening a spa. Is it too early?

No. The best time to talk is before you sign a lease. Location, lease and budget decisions are part of the plan from day one.

Can you train our existing team?

Yes. Spring has worked in the treatment room and the studio herself, so training is practical, not theoretical.

Which phase is your spa in?

Tell us where you are starting from. We'll suggest the next step on a free 20-minute call.

Book a discovery call

Coming soon

Monthly notes on spa business

Practical ideas for resorts, hotels and spa owners, straight from Spring. Until it launches, follow along on Instagram.